Privacy Policy
EARTHTOHEAL Privacy Policy
This Privacy Policy describes how your Personal Information is collected, used, and disclosed to others when you visit or purchase something from EARTHTOHEAL.COM (the “Site”).
WHAT PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, address, time zone, and certain cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that brought you to the Site, and information about your interactions with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Data using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, pages from which you come to the Site and where the Site directs you to, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about the use of the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Data” in this Privacy Policy, we mean both Device Data and Order Data.
HOW WE USE YOUR PERSONAL DATA
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, preparing you for shipping, and providing you with invoices and/or order confirmations). We use this Order Information
Order details also to:
to communicate with you;
to check orders for potential risk or fraud;
and to send you information and advertisements about our products or services, in accordance with your expressed preferences.
We use the collected Device Data (in particular your IP address) for the purposes of risk and fraud screening, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers navigate the Site and to assess the success of our marketing and advertising campaigns).
TO WHOM WE PROVIDE YOUR PERSONAL DATA
We provide your Personal Data to third parties who help us use your Personal Data as described above. For example, we use Shopify to operate our online store. You can read more about how Shopify uses your Personal Data at https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site.
You can find more information about how Google uses your Personal Data at https://policies.google.com/privacy?hl=en. You can also opt out of the use of Google Analytics at https://tools.google.com/dlpage/gaoptout. We may also disclose your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to send you targeted advertisements or marketing messages that may be relevant to your interests. For more information about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
You can also opt out of certain of these services through the Digital Advertising Alliance’s opt-out pages: http://optout.aboutads.info/. DO NOT TRACK A “Do Not Track” signal from your browser does not change our data collection or use practices.
YOUR RIGHTS
If you reside in Europe, you have the right to access the Personal Data we hold about you and to ask that your Personal Data be corrected, updated, or deleted. To exercise these rights, please contact us using the contact details set out below. Additionally, if you reside in the EU, please note that we process your personal data for the performance of contracts we have with you (for example if you order something through the website) or because we pursue our legitimate interests listed above. Please note that your personal data will be transferred to countries outside of Europe, including Canada and the United States.
RETENTION PERIODS
When you place an order through the Site, we will retain your Order Information until you ask us to delete this information.
MINORS
This Site is not intended for persons under the age of 10.
CHANGES
This Privacy Policy may be updated from time to time, for example, because we change the way we handle data, for other operational reasons or because it is required by law or regulation. CONTACT US If you would like to know more about our privacy practices, or if you have questions or would like to make a complaint, you can send an e-mail to service@earthtoheal.com or write to us at the address below: Netherlands